Shipping policy
Shipping Policy
Thank you for shopping with us. We are committed to getting your order to you as quickly and smoothly as possible.
Order Processing
Orders are typically processed within 1–3 business days after payment is received. Orders are not processed or shipped on weekends or holidays.
During periods of high order volume, processing times may be slightly delayed. If there will be a significant delay in shipping your order, we will contact you by email.
Shipping Rates & Delivery Estimates
Shipping charges for your order are calculated and displayed at checkout.
Estimated delivery times:
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Standard Shipping: 3–7 business days
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Expedited Shipping: 2–4 business days
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International Shipping: 7–21 business days
Delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on carrier delays, weather, holidays, or customs processing. Shopify recommends being clear that transit times and delays can vary, especially for international orders.
Shipment Confirmation & Tracking
Once your order has shipped, you will receive a shipment confirmation email with tracking information, when available.
Please allow up to 48 hours for tracking information to update.
Lost, Stolen, or Delayed Packages
We are not responsible for shipping delays caused by the carrier, weather, customs, or other factors outside our control.
If your package is lost or significantly delayed, please contact us at [your email address], and we will do our best to assist you.
If a package is marked as delivered but cannot be found, please check with neighbors, your local carrier, or your shipping address details before contacting us.
Incorrect Shipping Addresses
Please make sure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly entered addresses.
If you notice an error, contact us immediately at [your email address]. We cannot guarantee changes can be made once an order has been processed.
International Shipping
We currently [do / do not] ship internationally.
For international orders, customers may be responsible for customs fees, import duties, taxes, or other charges imposed by their country. Shopify specifically advises stores to explain duties and import taxes in their shipping and policy pages.
Damaged Orders
If your order arrives damaged, please contact us within [3–7 days] of delivery at [your email address] with your order number and photos of the item and packaging.
We review these situations on a case-by-case basis and will work to find an appropriate solution.
Contact Us
If you have any questions about your order or shipping, contact us at: